Security

Enterprise-Grade Security You Can Trust

Your data is protected by industry-leading security measures, compliance standards, and a dedicated security team working 24/7 to keep your information safe.

Security Features

Multi-Layered Security Architecture

We implement defense-in-depth security strategies to protect your data at every layer

End-to-End Encryption

Your data is protected with bank-grade AES-256 encryption both at rest and in transit. All communications use TLS 1.3 protocol.

  • AES-256 encryption for data at rest
  • TLS 1.3 for data in transit
  • Encrypted database backups
  • Zero-knowledge architecture for sensitive data

Access Controls

Granular role-based permissions and multi-factor authentication to ensure only authorized users access your data.

  • Role-based access control (RBAC)
  • Two-factor authentication (2FA)
  • SSO & SAML support (Enterprise)
  • Session management & auto-logout

Compliance & Certifications

We adhere to the highest industry standards and are actively pursuing major compliance certifications.

  • GDPR compliant
  • SOC 2 Type II (in progress)
  • ISO 27001 (in progress)
  • Regular third-party security audits

24/7 Security Monitoring

Round-the-clock monitoring and threat detection to identify and respond to security incidents in real-time.

  • Continuous threat monitoring
  • Automated intrusion detection
  • Real-time security alerts
  • Incident response team on standby

Automated Backups

Your data is automatically backed up multiple times per day with encrypted, geo-redundant storage.

  • Automated daily backups
  • Geo-redundant storage (EU)
  • Point-in-time recovery
  • Encrypted backup storage

Incident Response

Comprehensive incident response plan with dedicated security team ready to act on any potential threats.

  • Dedicated security team
  • Incident response playbooks
  • Transparent incident disclosure
  • Post-incident analysis & reporting
Certifications & Compliance

Trusted by Security Auditors

We maintain the highest security standards and undergo regular third-party audits

GDPR Compliant

Full compliance with EU General Data Protection Regulation

In Progress

SOC 2 Type II

Security, availability, and confidentiality controls

In Progress

ISO 27001

Information security management system certification

SSL/TLS Encryption

All data encrypted in transit with TLS 1.3

Our Practices

Security-First Development Culture

Security isn't just a feature, it's embedded in every aspect of how we build and operate our platform

Secure Development

Security-first development with code reviews, automated testing, and dependency scanning for every release.

Data Minimization

We only collect data necessary for service operation and delete it when no longer needed.

Vulnerability Management

Regular penetration testing, bug bounty program, and rapid patching of identified vulnerabilities.

Employee Training

All team members undergo regular security training and background checks before accessing systems.

Audit Logging

Comprehensive activity logs for all data access and system changes, with tamper-proof storage.

Privacy by Design

Privacy and security considerations built into every feature from the ground up, not added as an afterthought.

Data Protection

Your Data, Your Control

EU Data Residency

All customer data is stored exclusively in EU-based data centers, ensuring full compliance with GDPR and data sovereignty requirements. Your data never leaves the European Union.

Data Ownership & Portability

You own your data, period. Export your complete dataset at any time in standard formats. If you decide to leave, we make it easy to take your data with you.

Right to Be Forgotten

We fully support GDPR's right to erasure. Request complete deletion of your data at any time, and we'll permanently remove it from all systems within 30 days.

Transparent Data Processing

We maintain complete transparency about how we collect, process, and store your data. Review our detailed privacy policy and data processing agreement for full details.

Report a Security Concern

We take security seriously. If you've discovered a security vulnerability or have concerns about our security practices, please contact our security team immediately.

Security Email

security@sellercockpit.com

For urgent security issues, use this direct channel

Bug Bounty Program

We run a responsible disclosure program and reward security researchers who help us keep our platform secure. Contact us to learn more about our bug bounty program.

Response Time

Our security team monitors this inbox 24/7 and aims to respond to all reports within 24 hours. Critical vulnerabilities are escalated immediately.

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