GDPR Compliance

Your Privacy is Our Priority

We are committed to protecting your personal data and ensuring full compliance with the General Data Protection Regulation (GDPR). You have full control over your data.

GDPR Compliant
EU Data Centers
ISO 27001
SOC 2 Type II
Your Data Rights

Exercise Your Rights Under GDPR

As a data subject under GDPR, you have several fundamental rights regarding your personal data

Right to Access

Request a copy of all personal data we hold about you

You have the right to obtain confirmation that your data is being processed and access to your personal data. We will provide you with a copy of your data in a commonly used electronic format.

Right to Rectification

Correct inaccurate or incomplete personal data

If you believe any data we hold about you is inaccurate or incomplete, you have the right to have it corrected. We will update your information without undue delay.

Right to Erasure

Request deletion of your personal data (right to be forgotten)

You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.

Right to Data Portability

Receive your data in a structured, machine-readable format

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller without hindrance from us.

Right to Object

Object to processing of your personal data

You can object to the processing of your personal data for direct marketing purposes or where we process your data based on legitimate interests.

Consent Management

How We Obtain and Manage Your Consent

Explicit Consent

We obtain your explicit consent before collecting any personal data. You have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Granular Control

For features like call recording, we ask for specific consent before each use. You can manage your consent preferences in your account settings at any time.

Transparent Processing

We provide clear information about what data we collect, why we collect it, how we use it, and who we share it with. All processing activities are documented and available for your review.

Data Processing

Lawful Basis for Data Processing

We process your personal data only when we have a lawful basis to do so under GDPR

1

Contract Performance

We process your data to provide our CRM services, manage your account, and fulfill our contractual obligations to you.

2

Legitimate Interest

We may process your data for legitimate business interests, such as improving our services, preventing fraud, and ensuring system security, provided your rights are not overridden.

3

Legal Obligation

We process your data when required by law, such as for tax purposes, compliance with regulatory requirements, or responding to legal requests.

4

Consent

For specific processing activities like call recording or marketing communications, we rely on your explicit consent, which you can withdraw at any time.

Exercise Your Rights

Submit a Data Request

Request access to your data, export your information, or request deletion

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